Product Detail
Turnkey Solutions - Remote Management
FEATURES

Programs Include:

  • Access to SeePoint hosted KioWare Server on Dual Xeon Windows 2008 Server with Tier 1 connection to Internet with daily backups and redundant power
  • Initial Individualized Kiosk Setup and Connection to Server
  • 2 account logins to kiosk server: Administrator and Standard User
  • Access to heartbeat, usage and system configuration services with status monitoring
  • Access to content download/upload utilities
  • Access to remote kiosk administration utilities
  • Ability to setup notifications and error messaging
  • Unlimited Technical Support (does not include content updates / kiosk configuration)
  • Includes 90 Minute training session
  • 2 Hours Professional Services per month (per 25 kiosks managed)
     Content updates
     Kiosk configuration changes
     QA/QC of content to be downloaded
     Assessment of content and change updates
  • Email status notifications configured and monitored
  • SeePoint will assume first line of support of kiosks
  • SeePoint will handle warranty processing if applicable and handle all logistics

BENEFITS
  • Ensure systems are always up and running
  • Improve proactive support and system maintenance.
  • Remote Content and Application Management
  • Monitor realtime usage and events
  • Receive automated usage and status reports
  • Heartbeat monitoring from SeePoint datacenter
  • Connects directly with existing warranty programs

SUMMARY

Remote Monitoring and Management Subscription Services

SeePoint’s remote management service provides the ability to remotely and securely publish content, change kiosk software and modify the look and feel of the user interface. With remote management, the content on one system or an entire network of systems may be administered from any location with a connection to the Internet. With subscription enrollment, SeePoint can administer all of the network needs including reporting, content management and system oversight. To remotely monitor the ongoing health of your systems, SeePoint will setup software that provides an analysis of operational status and pinpoints any communication issues. Real time notifications and alarms may be sent to a pre-assigned email address or phone number when predefined events occur, 24x7x365 days a year.

We just need a few details to get going on your quote:
Call us 888-587-1777
Email us: info@seepoint.com

SeePoint, LLC.
2619 Manhattan Beach Blvd.
Redondo Beach, CA 90278

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